FAQ

Dear Customers, the following questions are frequently asked by our customers, we put them as following, if you still have any questions haven’t been answered following, you can call our 24 hours telephone NO. to get your quick answer.

1. What is your loading quantity for 20ft container?
For standard size 4mm*1220mm*2440mm, our loading quantity is about 1500pcs（4500m2）, accurate loading quantity will depend on your thickness and size.

2. Can 40ft container load more quantity than 20ft container?
No, because ACP panel is heavy goods, the loading weight of a 20ft container and a 40ft container are about the same, so 20ft is the best choice.

3. How soon can I get a price quote?
Once we know the panel thickness, aluminum thickness, dimensions, paint requirement(PVDF coating or PE coating ), we can provide you with one competitive price quote within 2 hours.

4. Can I get samples?
Yes, the samples are free for you. But you need to offer one courier account NO. to afford the fee for samples shipping. The samples’ sending usually takes 3-5 days.

5. How can my order produced by my brand?
Yes, you can. Pls offer your brand or LOGO design to us, then we could produce all goods with your brand or LOGO.

6. What’s your delivery time?
Except our legal holiday, it will take 10-15 days for us to finish all your orders’ production.

7. Is there a minimum order requirement?
Due to the high machine setup cost and shipping freight, our minimum order quantity is 500SQMS. It is recommended for you to order a 20”GP to reduce the unit price and shipping cost.

8. Do you sell any related products which are used for installing the ACP panel.
Yes, we have. We sell all the installation accessories for our aluminum composite panel. There are: aluminum profile, screw, rivet, foam filler rod, paper tape, and silicone. If you are interested in them, pls contact with us, we will give you the most competitive price.

9. Will you match competitors' prices?
If you find a lower price elsewhere for the exact same specification, we will meet or beat that price as long as it is a little higher than our cost price.

10. How can I be your sole agent in our country?
Welcome you to become our sole agent firstly. According to different countries’ demand, if your yearly purchase quantity from us can reach 30000 to 80000 square meters, you could be our sole agent in your country. If you wanna know exact quantity requirement for each country, pls feel free to contact us at any time.

11. How do I know I can trust you to make the order from you?
ALUGOLDEN is established in 2003, From 2003 to 2021, ALUGOLDEN’S all projects around the whole world can be made our customers feel 100% satisfaction. We have distributor in more than 10 countries, such as Egypt, Tanzania, Philippines, Mexico and so on.

12. What are your terms of delivery?
We accept FOB, CIF etc. You can choose the one which is the most convenient or cost effective for you.

13. How about your payment terms?
TT, LC at sight, Western Union, Paypal or others as discussing

14. Where can I meet you by face to face?
Our international sales department is in Shanghai, you can visit our office at any time, we could pick you up from your location.
B. Our factory is in Taixing City, Jiangsu province, welcome to visit our factory before you cooperate with us.
C. We attend exhibition worldwide every year.

15. How can I be your sole agent in our country?
According to different countries’ demand, if your yearly purchase quantity from us can reach 30000 to 80000 square meters, you could be our sole agent in your country. If you wanna know exact quantity requirement for each country, pls feel free to contact us at any time.